The following information describes how MyVoy uses so-called cookies and similar technologies on the MyVoy websites. This includes instructions on how to block or delete cookies. We mainly use cookies in order to provide you with the best possible user experience when you visit our websites. By continuing to surf our websites, you consent to our use of cookies on these websites in accordance with this policy.
1. What are cookies and how do they work?
A cookie is a small text file. When you visit a website, the website requests to have the cookie saved on your device. Cookies are used by many websites to give visitors access to various functions and features. The information in some cookies is used to track a user's internet browsing. As a result, cookies are used to ensure that websites work as they should, to determine whether they can be more efficient and to give certain information to the website provider.
There are several types of cookies. Some cookies will be saved as a file on your device for a longer period (so-called permanent cookies). These permanent cookies enable certain features, such as showing users content that has been updated since their previous visit to the website. Other cookies are saved temporarily in your device's memory while you are surfing a website, for example to keep track of the language you have chosen (so-called session cookies). These cookies disappear when you close your web browser.
2. Which types of cookies are used on our websites?
Session cookies
MyVoy uses session cookies on its websites, such as to determine the language that you have selected. These cookies are only saved if your web browser is open; they are deleted when you close the browser.
Permanent cookies
MyVoy also saves other information in cookies. For example, we save a random value that we use to fetch your settings (e.g., automatic login, sorting in lists) in a database. The length of time that the cookie is saved for depends on the specific cookie's lifetime and the settings in your browser.
Third-party cookies
Third-party cookies belong to domains other than those that you are visiting and allow for viewing a user's web history. This means that some cookies can be read by other websites, such as to provide statistics on how visitors find their way to different websites.
3. How does MyVoy use cookies?
MyVoy uses cookies to facilitate individual users' activities on the website. For example, we use the information to confirm logins and to auto-fill fields in forms; we do this in order to create easier access to the services that we offer on the website.
We also use cookies to collect information about how the website is used. For MyVoy, this means that we can measure the number of visitors to our site and determine which areas of the site are most popular.
Through our partners, MyVoy collects anonymised information about the different browsers people use to access the site, so that we can direct advertisements to these browsers on other websites — so-called 'interest-based advertising'. MyVoy also uses cookies to follow up on campaigns and gauge advertising effectiveness.
4. How can you manage your cookies?
You can accept all cookies or customise the cookies used for statistics, marketing or extended functionality on our sites. If you opt out of our functional cookies, certain services on the website will not work as intended.
Block or delete cookies
Most web browsers accept cookies automatically. If you do not want to accept the use of cookies, you can change your browser settings to block cookies or to notify you every time cookies are created. You can also choose to delete cookies that have already been created on your computer. To delete, block and manage your cookies, read the instructions in your web browser or in your browser's help tab. If you use different devices to visit the MyVoy websites, you need to check the cookie settings for the browser on each device.
If you decide to block MyVoy cookies, doing so may limit the website's functionality.
For more information about how you can disable cookies in your specific web browser, see:
5. Changes in the cookie policy and how to contact us with your questions
You are always welcome to contact us by e-mail at privacy@myvoy.com, if you have questions regarding MyVoy's use of cookies.
MyVoy reserves the right to change and update its Cookie Policy if necessary.